How to Raise a Complaint

Last updated: October 2026

Every homeowner who contacts Polereferred Pest Control should get a fair and honest experience. If something went wrong, tell us. This page shows how to file a complaint and what happens next. It is a general template, not legal advice.

Topics We Accept

You can write to us about:

• Your experience when you called or contacted Polereferred Pest Control
• The way your personal information was handled
• Anything on this site that looks unclear or wrong
• The conduct of a provider we connected you with

If the Problem Is With a Provider

Providers in our network are independent businesses. They answer for their own estimates, prices, products, work and customer service. If you have a problem with work done at your home, start by raising it with the provider directly. Keep a written record of what you say and what they reply.

Still send us a note. Feedback helps us keep our network honest, and providers who keep falling short of what we expect may be removed. Be aware that Polereferred Pest Control cannot settle contract disputes, refund a provider's work, or make decisions for a provider.

If your worry is about how a pesticide was applied, you can also contact the agency that regulates pest control in California.

Filing Your Complaint

Email contact@polereferred.property and include:

• Your name and how to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you want

After You Write

We will confirm receipt by email, usually within a few business days. We then look into what happened, which may include contacting the provider. After that, we reply with what we found and any steps we are taking.

Still Unhappy?

If our answer does not settle things, reply and ask us to review it again. You may also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau.

Contact

Email: contact@polereferred.property